Disclosures and Privacy Policy

At High Falls IT Company, we are very aware of the high level of trust you place in us and take our responsibility to keep your information and data private seriously.  As part of this responsibility, we want to let you know what our online information practices are, the way your information may be collected and used, and disclosure other business relationships we may have.

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form requesting help or additional information.

As part of these processes, you may be asked to enter personally identifying information such as your name, e-mail address, mailing address and/or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience – your information helps us to better respond to your individual needs
  • To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
  • To send periodic emails – the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.Note: If at any time you would like to unsubscribe from receiving future emails, If at any time you would like to unsubscribe from receiving future emails, you may do so by following the directions at the bottom of each email or by visiting our website.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

For order placements over the web, we offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  After the transaction is complete, your private information (credit cards, financials, etc.) will not be stored on the server.

Do we use cookies?

Yes.  Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Link Disclosures

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. In some cases, if you decide to make a purchase through a link you follow from our site, the vendor will pay a small commission for it. This doesn’t cost you anything additional and these commissions help to provide the content we offer free.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to this policy.

Changes to our Privacy Policy and Disclosure Statements

If we decide to change our privacy policy or disclosures, we will update the Policy modification date below.

This policy was last modified on August 12, 2016.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

High Falls IT Company LLC
2604 Elmwood AV #306
Rochester, NY 14618
USA
(585) 502-8007

Shares 0